IT Support Specialist
Information technology plays a central role in how modern organizations operate. Businesses rely on fast, accurate, and secure ways to store, manage, and share information. IT support professionals help maintain these systems by working with computer networks, databases, and digital tools that keep information flowing smoothly.
The IT Support Specialist program gives students both the theoretical knowledge and hands-on experience needed to install, configure, manage, and maintain computers and network environments in organizations of all sizes. Training covers a wide range of topics, including hardware setup, system configuration, networking fundamentals, Windows operating systems, MS Office support, and help desk procedures.
Students learn how computer hardware and software work together and build practical skills through lab-based training. They also gain experience in troubleshooting, customer support, and day-to-day IT operations.
This program helps students prepare for industry-recognized certifications such as CompTIA A+ and Network+. An internship option is available for those who want additional workplace experience.
Salary Outlook
- 80% Employment Rate*
- $35 Average Wage per Hour
- $41 High Wage per Hour